Employee Assistance Program (EAP)
Access Code: worklife
Phone: 1-800-386-7055
Consultative services:
Face-to-face counseling — Up to 3 visits per employee/ household member per year Telephonic counseling — Unlimited, 24/7 consultations with master’s- and doctoral-level counselors
Bereavement — Support available through telephonic or face-to-face sessions; online resources available on EAP website
Tobacco cessation coaching — Unlimited telephonic support and resources to assist with tobacco cessation; refers members directly to the American Lung Association’s Quit program
EAP website resources — Comprehensive website that includes articles, videos, FAQs, etc.; additionally, individuals can chat online with an EAP consultant or email an EAP counselor through the website
Work/Life assistance & resources:
WorkLife services — Unlimited 24/7 access to WorkLife specialists (subject matter experts) in the areas of: family and care giving, health and wellness, emotional wellbeing, daily living, balancing work and life responsibilities
Child and elder care referral — Unlimited telephonic consultation with a WorkLife specialist (part of workLife services)
Employee discounts — Access to discounts on a large number of products and services, from gym memberships to dental, vision and pharmacy items, entertainment, restaurants, computers, cars, and much more
Webinars, podcasts, articles and FAQs — Various topics available on the EAP website
Legal/financial assistance & resources:
Financial consultation — Unlimited telephonic support for financial problems or planning needs;
30 days of financial coaching; extensive online financial library and calculators
Legal consultation — Unlimited telephonic support and free initial 30 minute face-to-face consultation with an attorney, with a 25% discount on attorney services thereafter; online legal forms; extensive online law library
ID theft — Free consultation with a trained Fraud Resolution Specialist that will assist with ID theft resolution and education; ID theft educational materials available online
Will prep — Online self-service documents available on EAP website; 30 minute consultation (part of Legal Consultation offering) can be used for estate planning/will preparation
Legal document preparation — Online self-service documents available on the EAP website
Tax consultation — Tax questions only can be answered as part of the Financial Consultation offering
Online self-service documents — Examples include, but are not limited to: living trust, will, power
of attorney, deeds
Click for a brief summary here.
